Message from DART President and Executive Director Gary Thomas

Gary Thomas

Gary Thomas

In spite of day and night-long efforts to keep the light rail system moving we are suspending operations and using buses on the rail routes. This will help us consolidate our service recovery efforts and get us back in operation more quickly.

Although trains ran as much as they could all night, we began having problems around 12:00 am this morning and it has become much worse as the storm has continued and the temperatures continue to drop. We have messages displayed on the message boards, people positioned at the busiest platforms and are communicating through all media outlets informing people that there are bus bridges in place of the light rail system.

Buses are moving as good as the road conditions will allow them this morning.

TRE and DCTA’s A train are being impacted also due to frozen switches. These are being addressed as quickly as possible although this service is running between 35 and 50 minutes behind schedule.

We will continue to address the weather conditions, communicate to our customers and provide service as best as we can throughout the weekend with our customer and employee safety being paramount.

We apologize for the inconvenience.

Gary Thomas

About DART Daily

Dallas Area Rapid Transit (DART) gets you around 13 cities with rail, bus, paratransit, and rideshare services. We serve DFW International Airport and Fort Worth via the Trinity Railway Express (TRE). The service area consists of 13 cities: Addison, Carrollton, Cockrell Hill, Dallas, Farmers Branch, Garland, Glenn Heights, Highland Park, Irving, Plano, Richardson, Rowlett and University Park.
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33 Responses to Message from DART President and Executive Director Gary Thomas

  1. Chandrashekar says:

    DART Employees-
    Thank you for your service and operating alternate bus shuttles due to Rail disruptions. I am planning to travel from George Bush Turnpike station to Akard station. I see that an alternate Red-line bus shuttle runs non-stop from Bush Turnpike to West Transfer station. What is the best way to reach Akard station using the bus shuttles?

    • DART Daily says:

      The West Transfer Station is between West End and Akard stations downtown. So in the event shuttles are needed tomorrow, it should put you a couple blocks away from Akard.

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