More trips, shorter waits coming to Dallas-Fort Worth commuter line

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In hopes of increasing ridership and adding greater convenience, DART and Fort Worth’s The T are considering adding trips, running later on Fridays and Saturdays and incorporating special-event trains out of Victory Station into a regular schedule. Decreasing the amount of times between TRE trains also is being considered.

Click here to read more in The Dallas Morning News report.

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Dallas Developer Shares Thoughts on 20 Years of Light Rail

Jack MatthewsDART Rail is a tremendous asset to our region. As a developer, I look for properties that are near public transit. Currently, I am developing near four different DART stations.

It’s all about connectivity. Consumers today want to live, work and play easily, and DART Rail fits really well in that world. DART lessens the need for cars and makes for a healthier environment, as well as lowers the cost of transportation.

DART Rail already connects to streetcars, airports, and other public transit systems, interconnecting the region. Once high-speed rail moves into North Texas, it will connect to DART, making our region even more accessible via the rail network.

Jack Matthews
Dallas Developer

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DART Celebrates 20 Years of Light Rail

DART 20 Years May 26 VideoWhat a ride it’s been! In only 20 short years, DART went from zero to 90 – miles, that is. What began as a 20-mile starter system opening in June 1996 has today more than doubled in length.

Twice!

With 62 stations serving eight cities, the DART Rail System stretches from Irving to Plano, from Oak Cliff to Rowlett, from Carrollton to the Pleasant Grove. And all of DART’s four rail lines provide direct connections to downtown Dallas.

And we’re not done yet.

On October 24, DART will complete the three-mile Blue Line extension farther into southern Dallas. The addition of two new stations in an area known as the education corridor improves access to several magnet schools, colleges, and the only four-year public university in the city of Dallas – the University of North Texas at Dallas.

In the coming weeks, check this space for observations, reminiscences and other testimonials from the elected officials, developers and DART employees who helped DART Rail to change our urban landscape. Also check out our Facebook page for Throwback Thursday pictures that will really take you back. And finally, look for a special commemorative slideshow that will be available here and on Facebook.

For 20 years, DART Rail has been connecting North Texans to education, entertainment, healthcare, housing and jobs. For commuters, it’s been a way to avoid the headaches and unpredictability of traffic. For tourists, business travelers and convention-goers, it’s been the gateway to all our region has to offer. It’s now hard to imagine North Texas without DART Rail. DART empowers you to discover more. Let’s Go!

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DART to Taste of Dallas

The journey to great food, drink, art and music starts on DART Rail at the 30th annual Taste of Dallas June 3-5 at Fair Park.

New for this year are unforgettable experiences you simply must try: the all-new Foodie Experience Presented by TangoTab is an indoor event inside Taste of Dallas that includes food and beverage samplings, chef demonstrations, and entertainment. It’s all for a good cause. For every ticket purchased, TangoTab will be able to help feed hungry people in our community through their work with local food banks.

Fair Park will be filled with colorful creations in all media. More than 45 chalk artists will create masterpieces before your eyes on the sidewalks, while others show their impressive works in The Gallery. Love handmade art? Check out the new Etsy Dallas Artisan Market, where you can actually meet these creative entrepreneurs and take home some of their work.

Restaurants from across the region offer tastes of their best dishes for only $2-$5 in the beautiful outdoor setting at Taste’s Restaurant Island, along Fair Park’s historic Esplanade fountains. Enjoy the variety of several restaurants and vendors including: Fat Rabbit, RJ’s Mexican Cuisine, Gas Monkey, South Fork Texas Steak & Crab and even Texas perennial favorite Fletcher’s Corny Dogs. More than a dozen Dallas food trucks will be at the event. Live cooking demos on the chef stage will entertain all weekend with performances and meet-and-greets with chefs including Chef Roshni from Food Network’s Chopped.

There is also a Taste Kids Zone, which includes more than 15,000 square feet of fun! Bounce houses and slides, an interactive petting zoo, art activities, jugglers and magicians are just some of the activities. Kids 11 years and under get FREE admission to Taste of Dallas, with an accompanying parent or guardian.

Take the Green Line to Fair Park Station, located on Parry Avenue at the entrance to the fairgrounds, or MLK, Jr. Station, located south of R.B. Cullum Boulevard and a block from Gate 6, which is near the Cotton Bowl.

Purchase a DART pass from the agency’s free GoPass℠ app, which is available in the App Store and the Google Play store. On GoPass, you can buy and store your tickets on your phone, access travel tools and rider alerts, and look up events and offers. Learn more at DART.org/GoPass.

For more information Taste of Dallas, visit tasteofdallas.org.

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DART buses and trains on Sunday schedule for Memorial Day

Dallas Area Rapid Transit (DART) will follow a Sunday schedule on Memorial Day, Monday, May 30. The Trinity Railway Express (TRE) will not operate on Memorial Day.

DART’s Customer Information Center will be open from 8 a.m. to 5 p.m. at 214-979-1111 for trip-planning needs while the administrative offices and the Customer Care Center, which handles complaints, commendations, suggestions and Lost and Found, will be closed.

DART’s Paratransit services will run a Saturday schedule and the Paratransit Scheduling Center will be closed. Customers should call Thursday, May 26, to book their trips through Monday, May 30, and Friday, May 27, to book their trips through Tuesday, May 31. Next day weekend voice mail booking and X-Press Booking will also be available.

Route and schedule information for DART and the Dallas Streetcar is available at DART.org. TRE schedule information can be found at trinityrailwayexpress.org.

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DART Earns “Top 100” Call Center Award from Benchmark Portal

The results are in, and Benchmark Portal, a global leader in the contact center industry that provides benchmarking, certification, training, consulting and research, has determined that DART is a “Top 100” Call Center in North America.

The “Top 100” competition compares the performance of contact centers throughout North America by evaluating their key metrics against industry peers. Entries are all cross-checked, validated and approved by certified call center experts, and the resulting submissions are scored on the basis of both quality and cost efficiency.

Since the “Top 100” process is based entirely on statistical comparison to the world’s largest and most respected database of call center metrics, this competition can objectively identify centers who are achieving superior results both in financial and qualitative terms.

The “Top 100” Call Center Contest is internationally recognized as the premier call center contest, and attracts a broad range of participants, from small centers to very large, multi-site operations – and everything in between.

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Register now for the 1st Annual FB Young Professionals DART Crawl

Drink a beer and feed a kid! Come join us for the 1st Annual Farmers Branch Young Professionals DART Crawl to benefit Metrocrest Services Sack Summer Hunger Program. Sponsored by DART, the event will be held June 11, with a noon registration.Farmers Branch_10

The DART Crawl starts at Farmers Branch Station, and departure is at a 1:20 p.m. The first stop is at Victory Station. Participants will visit Shooters, a casual restaurant and lounge located across the street from the American Airlines Center.

Next, participants train over to St. Paul Station, and from there it’s a brisk walk or trolley ride to Klyde Warren Park – an urban oasis in the middle of the city. The pub crawl continues with a train ride to Deep Ellum Station, and a final bar visit to Anvil Pub – a hip Irish pub known for over-the-top Bloody Mary’s and updated pub fare from a greaseless kitchen.

The cost is $25 per person if you are a member of the Farmers Branch Chamber of Commerce. Nonmembers pay just $5 more. The cost includes one DART pass and one domestic beer at each DART stop.

There also will be a scavenger hunt on the June 11 DART Crawl. Click here for more details and to register.

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Garland Kicks Off Friday Flicks June 3

Downtown Garland StationLooking for ways to entertain the kids? Catch a train to DARTable Downtown Garland for free Friday flicks. Every sundown on the first Friday of the month from June to October, the city will show a free outdoor movie at Heritage Crossing.

The first showing is June 3, and movie-goers will see Indiana Jones and the Raiders of the Lost Ark. Bring your picnic blanket and snacks to enjoy this classic ‘80s film.

Visit garlandtx.gov to learn more.

The best way to get to Friday Flicks is by taking DART’s Blue Line to the Downtown Garland Station. Be sure and take advantage of DART’s free GoPass℠ app, which is available in the App Store and the Google Play store. On GoPass, you can buy and store your tickets on your phone, access travel tools and rider alerts, and look up events and offers. Learn more at DART.org/GoPass.

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DART Wins Top Honors at 2016 APTA International Bus Roadeo

DART Rodeo

DART took the top spot this year and was crowned the Grand Champion at the 41st Annual International Bus Roadeo. The Grand Champion Award recognizes the system with the highest combined bus operator and maintenance team score. The event was held in conjunction with the American Public Transportation Association’s (APTA) Bus and Paratransit Conference in Charlotte, NC this week.

“Rain or shine those bus operators and maintainers strive to do their job to make getting around town safe and enjoyable for all their riders,” said APTA Chair Valarie J. McCall. “Going above and beyond to give the best service to their riders isn’t something they do occasionally, but what they wake up and do every day.”

In the 40-foot bus competition, which is the ultimate test of a bus operator’s driving skills, Jesus Rodriguez driving for DART was named best driver in North America. He beat out 39 other competitors to win the first-place award.

The International Bus Roadeo is comprised of bus operators and mechanics from public transit systems across North America who participate in separate competitions, which showcase their skills in safe driving and vehicle maintenance. The Operator Competition includes events such as judgment stops, turning, and clearing obstacles. The Mechanic Competition requires skills in the identification of defects in engine, transmission, brake, and HVAC modules. The pre-trip inspection for operators and multiplex troubleshooting for mechanics are incorporated as scored events.

See news coverage:

KERA News

Mass Transit

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Bike to Work Day Draws Passengers to Energizer Stations

Passengers take advantage of energizer stations set up by DART and local bike enthusiasts this morning for national Bike to Work Day.

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