DART partially restores rail service

Update, 6:00 a.m., Monday, Dec. 9

DART rail has been partially restored with some stations being served by bus shuttles. Click here for all of the information about Monday’s service.

Update, 11:30 a.m., Sunday, Dec. 8:

We’re preparing for the start of passenger service by testing our tracks, power systems and vehicles. We have to operate trains throughout the system to make sure everything is working correctly and safely.

These are test trains. No customers are allowed.

The testing, as well as our ability to restore service, depends on the weather. Bottom line, we need some ice to melt from the tracks and overhead power lines. We have treated and retreated switches and the parts of the system where ice melt will work. We will continue monitoring the weather and begin our testing as soon as possible and continue it for as long as possible to get ready for the start of passenger service. Our goal is to be in operation Monday, and we’re doing everything we can to achieve it. However, it’s also possible that we may not have the full rail system open Monday.

We are still operating buses along the rail corridors to get you where you need to go. DART buses are on a Sunday schedule and there is no TRE service. Click here to view more information about the DART Rail Disruption Bus Shuttles.

Thanks for working through this with us.

Update, 6:00 a.m., Sunday, Dec. 8:

We are still working to restore light rail. This involves cleaning and testing switches and making some equipment repairs. We have also cleared some trees that were knocked down by the storm. We have also put out more than 23 tons of ice melt on our operation and passenger facilities.

We hope to be able to restore some level of light rail service Monday. There’s simply lots to do to get the tracks, overhead power lines and rail cars ready. We will make sure we can operate safely before we start. We believe we will have the best opportunity to make progress on this after the temperature gets above freezing. Current models suggest that will happen Sunday morning.

In the meantime buses continue covering the rail corridors. DART bus routes are on a Sunday schedule and there is no TRE service.

We appreciate your patience. We are working very hard to have light rail back in operation Monday morning.

Update, 1:20 p.m. Saturday, Dec. 7:

Due to weather conditions, The T in Fort Worth will be suspending bus service at ITC Station at 5:00p Saturday for the remainder of the day.

DART continues to run bus shuttles at rail stations. Additional service has been added for the in-progress Dallas Stars game at the American Airlines Center.

Update, 5:00 a.m., Saturday, Dec. 7

We’re continuing to work to restore rail service.

Buses operate in place of DART Rail this morning. DART bus and TRE will follow a regular Saturday schedule. Service is subject to local conditions.

We’ve put out more ice melt at passenger facilities and we’ll keep watching and reapply as needed. Thanks for your patience these past couple of days.

[More information about rail bus shuttles]

Update, 6:00 p.m., Friday, Dec. 6:

We’ll continue working through the evening to restore DART Rail but customers should expect to use bus connections at the rail stations Saturday morning.

We will monitor passenger facilities and reapply de-ice and sand as needed. We anticipate regular Saturday bus and TRE service.

Our apologies for the inconvenience.

[More information about rail bus shuttles]

Update, 3:00 p.m., Friday, Dec. 6:

DART is continuing to work to restore rail service as quickly as possible.

Meanwhile, bus shuttles are serving DART rail stations as frequent as the local road conditions allow. The TRE is operating a regular schedule.

Passengers should allow extra time if needing to travel by DART through the late afternoon and evening.

In spite of day and night-long efforts to keep the light rail system moving, we suspended rail service early this morning to ensure the safety of our employees and customers. We are monitoring passenger facilities and working to clear ice as quickly as possible. We do not have an estimated time for the return of light rail.

Monitor DART.org and @dartalerts for updates.

Our apologies for the inconvenience.

Ice on the power DART light rail power lines.

Ice on the power DART light rail power lines.

Update, 1:35 p.m., Friday, Dec. 6:

The big culprit of DART’s suspended rail service is ice on the power lines. When ice builds up on the lines (like in the picture above), the light rail cars cannot make adequate contact to be powered along the track.

As mentioned earlier, DART began running “Out of Service” trains overnight to try to prevent that buildup of ice, but those efforts weren’t enough for the strong winter storm that moved through the area.

Rail cars lose power and become stranded when they hit a stretch of of track with icy power lines. This clogs up much of the system and ultimately resulting in DART temporarily suspending all rail service.

Currently, DART is still working to remove ice from the power lines and rescue the trains stranded around the system.

Update, 10:30 a.m., Friday, Dec. 6:

As the freezing precipitation moves out of the area, DART is working to restore some level of rail service before the end of the day. We are continuing to monitor and treat passenger facilities. We apologize for the inconvenience.

At this time TRE trains are operational and on time.

Update, 6:45 a.m., Friday, Dec. 6:

DART has suspended all rail service. Ice on the overhead power lines was causing trains to stall between stations. Buses will serve all rail stations as road conditions permit. Read DART President Gary Thomas’ message about the decision.

We apologize for the inconvenience. Suspending rail service will allow DART to consolidate efforts to clear the power lines and restore service as the weather allows.

TRE is running 35 to 60 minutes behind schedule due to frozen rail switches.

Update, 5:28 a.m., Friday, Dec. 6:

DART Rail is operating as follows: 8th & Corinth to Mockingbird on Red, 8th & Corinth to Mockingbird on Blue, Buckner to Victory on Green, Mockingbird to Victory on Orange. Bus shuttles connect the other stations. This may change as weather conditions change. Bus routes will be delayed due to local road conditions. Expect delays and dress accordingly.

Sign up for and follow DART’s Rider Alerts for the latest information.

The TRE is also experiencing delays of 10 to 18 minutes along the route because of various weather-related problems.

Update, Thursday, Dec. 5:

Expect weather-related delays on DART buses and trains Friday. Arrive at your rail station or bus stop early and give yourself extra time to make it to your destination if you have to get out. Bus bridges may be set up along rail lines as needed. Check DART’s Rider Alerts page for complete updates.

Original entry, Thursday, Dec. 5:

National Weather Service forecast for overnight Thursday to Friday.

National Weather Service forecast for overnight Thursday to Friday.

With severe weather approaching the Dallas-Fort Worth area, DART is taking the necessary steps to prepare its services for the anticipated icy conditions.

• DART will be running trains overnight to keep the overhead power lines, tracks and switches clear from ice buildup. Note: These overnight trains will be “Out of Service” and not picking up passengers.
• Additional buses and operators will be ready in the event that bus shuttles are needed along rail lines.
• Crews will be ready to deploy sand and ice melt at DART rail stations.

Please be advised some DART services may experience delays. In addition, severe conditions may make detours necessary on some DART bus routes.

Keep watch here for updates and sign up for e-mail and text alerts as the winter weather plays out.

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36 Responses to DART partially restores rail service

  1. tatetyvi says:

    Thanks for being proactive and available to your commuters.

  2. Del n Cathey says:

    Why are the Forest/Jupiter and downtown Garland Stations closed tonight?

  3. Lacy says:

    Is the 360 running tomorrow?

  4. lani martin says:

    Is the Orange line running from Parker station to downtown this morning

  5. PATRICIA says:

    Are the trains running this morning?

  6. James says:

    I received email alerts that some stations are closed. Where can I find a list? Are there any plans to open these later today?

  7. brian says:

    i’ve got to get from cedar station to forrest lane to get to work at medical city hospital.. will this be possible

    • DART Daily says:

      As of 5 a.m., Cedars Station is being served by Red and Blue lines. Although if you planned on transferring, Orange and Green lines are only getting as far north as Victory Station. Bus bridges are in place to connect to other stations, but I would give yourself a lot of extra time and patience to make the trip.

  8. does this mean Red line is going all the up to Forest?

    • DART Daily says:

      As of 5 a.m., the Red Line is only operating from 8th & Corinth to Mockingbird stations with bus bridges in place at other stations. Follow DART’s Rider Alerts for the latest information about station closings.

  9. Lori Buckle says:

    My husband normally travels the Green Line from Trinity Mills to the West End. Is that possible this morning?

    • DART Daily says:

      As of 6:45 a.m., all rail service is currently suspended. Buses will try to make it to stations to serve rail customers as road conditions allow.

  10. Greg says:

    Bus bridges: Is this a system wherein a bus will traverse the length of a rail line making stops at each station (i.e. get on one bus at Parker Road and get off the same bus at Mockingbird Station), or is it a system wherein passengers are expected to disembark at each station and board another bus bound for the next station? How much additional time should be afforded to reach a given destination?

    In my case, I’ll be attempting the example provided above: Parker Road to Mockingbird Station. How long might I expect that trip to take? How late is this shuttle system running if the DART rail remains inoperative throughout the day?

    • DART Daily says:

      Our bus shuttles (depending on the station) serve three to five rail stops along the line. So getting on at Parker, you’ll have to switch bus shuttles once at LBJ, which should take you to Mockingbird.

      Timing is very hard to predict right now. There’s no set frequency of the bus shuttle, but we’re trying to serve stations as quickly as road conditions allow. And for the safety of passengers, buses are traveling the routes slowly. Give yourself plenty of time to make the trip.

      The shuttle system is in place of the rail, so shuttles will be available as late as the rail operates.

  11. Paul Couch says:

    I do not live in Dallas but when I do visit I always enjoy riding the rail and bus system.I think it is great that Dart is trying so hard to take care of their riders while keeping them safe! Keep up the great work Dart!!!!

    • DART Daily says:

      Thank you, Paul. Safety is one of our primary concerns and the last thing we want is to have passengers and employees stranded somewhere along the line.

  12. how late will the shuttle buses run outbound back to the rail stations?

    • DART Daily says:

      The buses will run as long as the rail is normally operating, so depending on the line and station it could be as late as the midnight hour.

  13. Johnny says:

    Another day, no rail service. DART customer service rep just informed me that I have to travel all the way downtown just to get LBJ Central. This seems very stupid to me!! I wonder how people in Canada and Northern America get around on their light rail systems when it’s below -X. #pissedoffinplano

  14. Johnny says:

    I shouldn’t have to trek all the way downtown from Parker Rd station just to get to my destination (LBJ Central) which is five stations south :[email protected] I’d like to talk to the giblet head who thought of this award winning idea… I guess that’s just DART convience at its best for ya!

  15. Alex says:

    If DART is not willing to prepare the rail system for winter weather (Boston also uses Kinkisharyo light rail vehicles, I’m guessing this problem has been solved) you at least need to put together a cohesive plan for the bus shuttles. There is absolutely NO EXCUSE for the bus shuttles to be running with “Not In Service” on their display boards and for everyone to be as confused as they are. None.

  16. Johnny says:

    I like how the web admin sensors what I have to say, I guess they just want everyone to shut-up and accept the fact that they can’t deliver the services of what people pay for in a more convenient that doesn’t include backtracking and wasting hours on hand. Or I guess giblet head got to em too. I choose to believe the latter because a company can’t be that insecure with themselves that they can’t accept constructive critism. All they great can, and when they decide to do so then maybe just maybe they can think of a concept that doesn’t involve me going all the way to the West End just to travel 5 stops south.

  17. Quinn says:

    What times will the shuttle run on sunday at LBJ CENTRAL STATION RED LINE?

  18. Gerry says:

    How come you guys dont learn from northern states that have light rails that dont fail just because of a little cool weather? I think your system is made to fail because its not a rail system like northern states where they have Im sure people who are traveling to work like me dont enjoy being left out stranded in a station told we dont know when they will return to service thats what happened to me when i was on way to work . Then Im having to commute to work without dart service to my location cause there are no shuttles so im left stranded riding a bike in freezing temps . Sevice changes need to be implement and Id like to have a shuttle to work or something Im riding a bike to work in rain cold high winds that gust enough some 30mph on bad days. . I ride in thunderstorms. So dart can have a lazy easy day while im working through hiigh mph winds and heavy thunderstorms . thanks darts are u having a holiday.

  19. James says:

    Would dart customers be compensated in any way because of darts incompetence?

  20. JD says:

    As an annual pass holder (for now at least) I find it very frustrating that DART can’t commit the funds necessary to ensure its customers can rely on service during challenging weather events. This event was LIGHT freezing rain and ice pellets, not the Armageddon that the media reported from a few select intersections in and around the metroplex. DART would like us all to believe that the impact around the area was equal but in reality it wasn’t. Dallas itself was spared the bulk of the storm with most of the impact well west and northwest of the DART service area. If a large part of DART’s rail lines ran in/out of DFW Airport , Fort Worth, Little Elm, Frisco and Mckinney…. I would be more understanding but this just isn’t the case. If Southwest Airlines can get flights in/out of Love Field during this event, DART should be able to keep a train system running. A lack of planning and foresight from DART leadership is to blame for this. If they would have invested the funds to maintain the terminals, rail stations and parking facilities… they would be able to operate. It’s funny…. I find myself having to show my pass multiple times to Fare Inspectors on a single train ride… maybe DART should put as much emphasis on hiring folks to maintain their rail system as they do to maintain their profits! I’m about done with DART and hope that many of my fellow annual pass holders start to feel the same way.

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